Terms of service

Terms of Service

Welcome to Campsaver

These Terms of Service ("Terms") govern your access to and use of the Campsaver website, products, and services available through camping.campsaver-us.com.

By accessing our website, creating an account, or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.

1. About Campsaver

Campsaver is an online retailer offering camping gear, bags, coolers, and outdoor products for customers seeking reliable equipment for outdoor adventures, travel, recreation, and everyday use.

Business Information:

Campsaver
360 Columbia Boulevard
Reisterstown, MD 21136
United States

Website: camping.campsaver-us.com

Email: admin@camping.campsaver-us.com

2. Eligibility to Use Our Website

By using our website, you represent that:

You are at least 18 years old or have the consent of a parent or legal guardian.
You have the legal capacity to enter into binding agreements.
All information you provide is accurate, complete, and current.
You will use the website in compliance with applicable laws and regulations.

3. Customer Accounts

Certain features may require you to create an account.

You are responsible for:

Maintaining the confidentiality of your login credentials.
Restricting access to your account.
All activities conducted under your account.

You agree to notify us immediately of any unauthorized use of your account or any security breach.

We reserve the right to suspend or terminate accounts that violate these Terms.

4. Products and Availability

We strive to provide accurate product descriptions, specifications, images, and pricing.

However:

Product images may vary slightly from actual products.
Colors may appear differently depending on device settings.
Product availability may change without notice.
Certain products may be discontinued at any time.

We reserve the right to limit quantities or refuse orders when necessary.

5. Orders and Contract Formation

Submitting an order does not automatically create a binding sales contract.

An order becomes accepted only after:

Payment authorization is completed; and
The order has been reviewed and processed by Campsaver.

We reserve the right to refuse, cancel, or limit any order for reasons including:

Pricing errors
Product unavailability
Suspected fraud
Incomplete customer information
Violations of these Terms

If payment has already been collected for a canceled order, a refund will be issued.

6. Pricing and Payment

Prices displayed on the website are subject to change without notice.

Accepted payment methods:

Visa
MasterCard

By submitting payment information, you confirm that:

You are authorized to use the selected payment method.
The payment information provided is accurate and valid.

We reserve the right to cancel transactions if fraudulent activity is suspected.

7. Shipping and Delivery

Orders are typically processed within 4–7 business days.

Shipping options include:

Standard Shipping

DHL or FedEx
Delivery within 7–14 business days
Shipping fee: $12.95

Free Shipping

EMS
Delivery within 12–24 business days
Free on orders over $50

We currently serve customers worldwide except for certain regions within Asia and remote areas where shipping restrictions apply.

Delivery times are estimates and may be affected by factors beyond our control, including customs processing, weather conditions, carrier delays, or other unforeseen events.

8. Returns, Refunds, and Exchanges

Customers may request a return within 30 days of receiving their order.

Returned items are generally processed within 4–7 business days after receipt and inspection.

Approved refunds are issued to the original payment method.

Depending on your financial institution, refunds may take 2–3 weeks to appear on your account.

Please refer to our Return & Refund Policy for complete details.

9. Product Use and Safety

Customers are responsible for using products safely and according to their intended purpose.

Outdoor equipment, bags, coolers, and camping accessories should be used in accordance with manufacturer guidelines.

Campsaver shall not be liable for injuries, damages, or losses resulting from:

Improper product use
Negligence
Unauthorized modifications
Failure to follow safety instructions

10. Intellectual Property

All content available on this website, including but not limited to:

Logos
Trademarks
Product images
Product descriptions
Text
Graphics
Website design
Layouts
Software

is the property of Campsaver or its licensors and is protected by applicable intellectual property laws.

You may not:

Copy
Reproduce
Modify
Distribute
Republish
Sell
Exploit

any content without prior written authorization.

11. User-Generated Content

If you submit reviews, comments, photos, suggestions, or other content, you grant Campsaver a worldwide, royalty-free, perpetual, non-exclusive license to:

Use
Reproduce
Publish
Display
Distribute
Modify

such content for business, promotional, and marketing purposes.

You are solely responsible for the content you submit and represent that it does not infringe upon the rights of others.

12. Prohibited Activities

You agree not to:

Use the website for unlawful purposes.
Violate intellectual property rights.
Upload viruses, malware, or harmful code.
Interfere with website operations or security.
Access systems without authorization.
Provide false identity information.
Submit fraudulent orders.
Resell products without authorization.
Engage in automated scraping or data collection activities.

Violations may result in account suspension, order cancellation, or legal action.

13. Disclaimer of Warranties

Except as required by applicable law, the website and products are provided on an "as is" and "as available" basis.

Campsaver does not guarantee that:

The website will be uninterrupted.
The website will be error-free.
All information will always be complete or current.
Products will meet every individual expectation.

Nothing in these Terms limits any rights that cannot legally be excluded under applicable consumer protection laws.

14. Limitation of Liability

To the fullest extent permitted by law, Campsaver shall not be liable for:

Indirect damages
Consequential damages
Lost profits
Lost business opportunities
Data loss
Service interruptions

arising from the use of our website or products.

Our total liability for any claim shall not exceed the amount paid by the customer for the product giving rise to the claim.

15. Indemnification

You agree to defend, indemnify, and hold harmless Campsaver, its affiliates, employees, officers, and service providers from any claims, liabilities, damages, losses, and expenses arising from:

Your use of the website;
Your violation of these Terms;
Your infringement of any third-party rights.

16. Third-Party Links

Our website may contain links to third-party websites or services.

Campsaver does not control and is not responsible for:

Third-party content
Privacy practices
Policies
Products or services offered by third parties

Access to third-party websites is at your own risk.

17. Changes to These Terms

We reserve the right to update or modify these Terms at any time.

Changes become effective immediately upon publication on the website.

Your continued use of the website following any updates constitutes acceptance of the revised Terms.

18. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions shall remain in full force and effect.

19. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Maryland, United States, without regard to conflict of law principles.

Any disputes arising from these Terms or your use of the website shall be subject to the jurisdiction of the appropriate courts located in Maryland, United States.

20. Contact Information

Campsaver

360 Columbia Boulevard
Reisterstown, MD 21136
United States

Phone: +14104290055