Contact information

Contact Information

We're Here to Help

At Campsaver, we are committed to providing exceptional customer service and support. Whether you have questions about our camping gear, bags, coolers, orders, shipping, returns, or any other aspect of your shopping experience, our team is ready to assist you.

We value every customer and strive to respond to inquiries as quickly and efficiently as possible.

Company Information

Campsaver

360 Columbia Boulevard
Reisterstown, MD 21136
United States

Phone: +14104290055

Website: camping.campsaver-us.com

Customer Support Email: admin@camping.campsaver-us.com

Customer Support

Our customer service team can assist with:

  • Product information and recommendations

  • Order status inquiries

  • Shipping and delivery questions

  • Return and refund requests

  • Exchange requests

  • Payment-related questions

  • Account assistance

  • General customer support

For faster assistance, please include your order number when contacting us regarding an existing order.

Email Support

Email Address:

admin@camping.campsaver-us.com

We aim to respond to customer inquiries within 24–48 business hours. Response times may vary during holidays, peak shopping periods, or promotional events.

Order Assistance

If you are contacting us about an order, please provide the following information:

  • Full Name

  • Order Number

  • Email Address Used for the Order

  • Description of Your Inquiry

Providing accurate information helps us process your request more efficiently.

Shipping and Delivery Support

For questions regarding:

  • Shipping status

  • Tracking information

  • Delivery estimates

  • Shipping delays

  • Lost packages

  • Damaged shipments

please contact our support team via email.

Our team will work with the appropriate shipping carrier to help resolve delivery-related concerns whenever possible.

Returns and Refunds

If you wish to request a return, refund, or exchange, please contact us before sending any items back.

Our customer service team will provide instructions regarding the return process and any necessary documentation.

Business Address

Campsaver

360 Columbia Boulevard
Reisterstown, MD 21136
United States

Please note that returns should not be sent to this address unless specifically instructed by our customer service team.

Product Questions

If you need assistance selecting the right camping equipment, travel bags, coolers, or outdoor accessories, our support team is happy to help.

We understand that choosing outdoor gear can be important for comfort, safety, and performance, and we are committed to helping customers make informed purchasing decisions.

Customer Satisfaction

Customer satisfaction is one of our highest priorities. We continuously strive to provide:

  • Quality outdoor products

  • Reliable service

  • Transparent communication

  • Timely support

  • A secure shopping experience

Your feedback helps us improve our products and services, and we welcome your comments and suggestions.

Contact Us

Campsaver

Address:
360 Columbia Boulevard
Reisterstown, MD 21136
United States

Phone: +14104290055

Website: camping.campsaver-us.com

Email: admin@camping.campsaver-us.com

Thank you for choosing Campsaver. We appreciate your trust and look forward to supporting your next outdoor adventure.